Shipping Policy
At Londress, we aim to deliver your order quickly and safely. Please read our shipping policy for details.
1. Processing Time
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Orders are typically processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Delivery Times
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days
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Shipping times may vary depending on your location and external factors (e.g., customs delays, holidays).
3. Shipping Costs
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Shipping fees are calculated at checkout based on your location and selected shipping method.
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Free shipping promotions, if applicable, will be applied automatically at checkout.
4. Order Tracking
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Once your order ships, you will receive a tracking number via email.
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You can track your order through our carrier’s website.
5. International Shipping
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We ship internationally. Delivery times and costs vary by destination.
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Import duties, taxes, and customs fees are the responsibility of the recipient.
6. Lost or Damaged Packages
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If your order is lost or arrives damaged, please contact us within 7 days of delivery.
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We will assist in filing claims with the carrier and ensure a replacement or refund is provided when applicable.
7. Contact Us
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For questions about your shipment, please email us at info@londress.com or reach out via our website.